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Privacy Policy

We ("we", "us", "our") are committed to protecting the data of the users ("users" or "you") of our website and/or our mobile app (the "Website" or the "Mobile App"). We take seriously the responsibility to safeguard the information you provide to us in connection with the use of our digital assets ("digital assets"). Furthermore, we pledge to protect and use your data in accordance with applicable laws.

 

This privacy policy explains our practices regarding the collection, use, and disclosure of your data when using our digital assets (the "Services"), as you access the Services through your devices.

Please read the privacy policy carefully and ensure that you fully understand our practices concerning your data before using our Services. If you have read, fully understood, and do not agree with our approach, you must discontinue using our digital assets and Services. By using our Services, you acknowledge the terms of this privacy policy. Continued use of the Services indicates your consent to this privacy policy and any changes to it.

 

In this privacy policy, you will learn:

•        How we collect data

•        What data we collect

•        Why we collect this data

•        To whom we disclose the data

•        Where the data is stored

•        How long the data is retained

•        How we protect the data

•        How we handle minors

•        Updates or changes to the privacy policy

 

What data do we collect? Category: Always Below is an overview of the data we may gather:

•        Non-identified and non-identifiable information that you might provide during the registration process or that gets collected through the use of our services ("non-personal data"). This type of data doesn't provide any insight into the person from whom it was collected. The non-personal data we gather mainly consists of technical and aggregated usage information.

•        Individually identifiable information, meaning details through which you could be identified or reasonably could be identified ("personal data"). Personal data that we may collect via our services might include, but is not limited to, names, email addresses, physical addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, as long as they are combined, we treat them as personal data.

 

How do we collect data?

Category: Always Below are the primary methods we employ to collect data:

We collect data when you use our services. So when you visit our digital assets and use our services, we may monitor, gather, and store information about your usage, sessions, and the associated details.

We collect data that you provide to us, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).

We may collect data from third-party sources, as described below.

We collect data that you provide to us when you sign up for our services using a third-party provider like Facebook or Google.

Why do we collect this data? Category: Always We may use your data for the following purposes:

•        to provide and operate our services;

•        to develop, customize, and improve our services;

•        to respond to your feedback, inquiries, and requests and provide assistance;

•        to analyze request and usage patterns;

•        for other internal, statistical, and research purposes;

•        to enhance our data security and fraud prevention capabilities;

•        to investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or governmental orders;

•        to send you updates, news, promotional material, and other information related to our services. For promotional emails, you can decide whether you want to continue receiving them. If not, simply click on the unsubscribe link in these emails.

 

To whom do we disclose this data?

Category: Always We may share your data with our service providers to operate our services (e.g., data storage through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights to defense; (iii) to protect our rights, property, or personal safety as well as the safety of our users or the public; (iv) in the event of a change of control in our company or one of our affiliated companies (through a merger, acquisition, or purchase of (essentially) all assets, among other things); (v) to collect, hold, and/or manage your data using authorized third-party providers (e.g., cloud service providers), as appropriate for business purposes; (vi) to collaborate with third parties in improving your user experience. To avoid misunderstandings, we would like to point out that we can transmit or otherwise use non-personal data to third parties at our discretion.

Category: User has a blog or a forum Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We would like to remind you that any content or data you provide in these areas can be read, collected, and used by other individuals. We advise against posting or sharing information that you do not want to be made public. If you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and agree that copies of your data may remain accessible on cached and archived pages or if third parties create/save a copy of your content even after its deletion.

 

Cookies and similar technologies When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies may allow third parties to automatically collect your data to enhance the navigation experience on our digital assets, optimize their performance, and ensure a customized user experience, as well as for security and fraud prevention purposes.

 

To learn more about this, please read our Cookie Policy.

Category: The user is NOT connected to an advertising service Without your consent, we will not pass on your email address or other personal data to advertising companies or advertising networks. Category: The user is connected to an advertising service, a Campaign Manager, or with Facebook Ads We may provide advertising through our services and our digital assets (including websites and applications that utilize our services) that may also be tailored to you, e.g., ads based on your recent browsing behavior on websites, devices, or browsers.

 

To provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also engage third parties, such as network advertisers (i.e., third parties that display ads based on your website visits) to run targeted advertisements. External advertising network providers, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and personalize advertising content for you. These third-party cookies and other technologies are governed by each third party's specific privacy policy, not this one. Where do we store the data? Category: Always Non-personal data

 

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in different jurisdictions. Category: User collects personal data Personal data Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and where necessary for the proper provision of our services and/or as required by law (as further explained below) in other jurisdictions. How long do we retain the data? Category: Always Please note that we retain the collected data as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete incorrect or incomplete data at our discretion at any time. How do we protect the data? Category: Always

 

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored through our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall, and they offer secure HTTPS access to most of their services. Category: User accepts payments/eCom All payment methods offered by us and our hosting provider for our digital assets adhere to the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information (including physical, electronic, and procedural measures) by our store and service providers. Category: Always Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others. For this reason, we ask you to set secure passwords and, if possible, not to send us or others any confidential information whose disclosure, in your opinion, could cause you significant or lasting harm. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share any confidential information through these communication channels. How do we handle minors? Category: User DOES NOT collect data from minors The services are not intended for users who have not reached the age of majority. We will not knowingly collect data from children. If you are not of age, you should not download or use the services and provide us with no information.

 

We reserve the right to request proof of age at any time to check if minors are using our services. If we become aware that a minor is using our services, we may deny these users access to our services and block them, and we may delete all data stored with us about this user. If you have reason to believe that a minor has provided data to us, please contact us as explained below. Category: User collects data from minors Children can use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify in accordance with applicable law and obtain parental consent. We do not condition a child's participation in an online activity on the child providing more contact details than are reasonably necessary for that activity. We only use the data we collect in connection with the services the child has requested.

 

Children can use our services. However, if they wish to access specific features, they may need to provide certain details. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data obtained from a child, we will notify in accordance with applicable law and obtain parental consent. We do not make a child's participation in an online activity contingent upon the child providing more contact information than is reasonably necessary for that activity. We only use the data we collect in connection with the services the child has requested. We may also use a parent's contact details to communicate about the child's activities within the services. Parents can view data that we have collected from their child, prohibit us from collecting further data from their child, and request that all data we have collected be deleted from our records. Please contact us to view, update, or delete your child's data. To protect your child, we may ask you for proof of your identity. We may deny you access to the data if we believe your identity is in question. Please note that certain data cannot be deleted due to other legal obligations. Category: Always We use your personal data only for the purposes set out in the privacy policy and only when we are convinced that:

•        the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer care or technical support);

•        the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or

•        the use of your personal data is necessary to support our legitimate business interests (provided this is always done in a manner that is proportionate and respects your privacy rights).

 

As an EU resident, you can:

•        Request confirmation of whether personal data concerning you is being processed or not, and access your stored personal data and certain additional information.

•        Request the receipt of personal data you have provided to us in a structured, common, and machine-readable format.

•        Request the correction of your personal data stored with us.

•        Request the deletion of your personal data.

•        Object to the processing of your personal data by us.

•        Request the restriction of the processing of your personal data.

•        File a complaint with a supervisory authority.

However, please note that these rights are not unrestricted and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below. In the course of providing services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you agree to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are confident that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have appropriate contractual agreements with our third parties to ensure that appropriate security measures are taken to minimize the risk of unauthorized use, modification, deletion, loss, or theft of your personal data, and that these third parties always act in accordance with applicable laws. Rights under the California Consumer Privacy Act

If you use the services as a California resident, you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.

 

To assert your right to access and delete your data, please see below for how to contact us. Category: The website does not sell user data We do not sell personal user data for the purposes of the CCPA. Category: Websites with a blog or forum Users of the services who are residents of California and under 18 years of age can request the deletion of their published content by email at the address given in the "Contact" section below. These requests must all be marked "California Removal Request". All requests must include a description of the content you wish to delete and sufficient information to help us locate the material. We do not accept communications that are not marked or not properly transmitted, and we may not be able to respond if you do not provide sufficient information.

 

Please note that your request does not guarantee that the material will be completely or comprehensively deleted. Material you have posted, for instance, may be republished or reposted by other users or third parties. Updates or changes to the privacy policy Category: Always We may revise this privacy policy at our discretion from time to time; the version published on the website is always up-to-date (see the "status" indication). We encourage you to regularly check this privacy policy for changes. In the event of significant changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this is considered your acknowledgment and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes. Contact Category: Always If you have general questions about the services or the data we collect about you and its use, please contact us at:

Name: Maria Witte

Address: Brünnhildestraße 5, 12159 Berlin

Mail: m.witte@arise-innovations.com

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